Checking In at 601 Little Collins Street

We are happy to welcome you at Vertigo, our guest welcome lounge on level 61 at 568 Collins Street. This is where we operate our services from and is where you will collect your keys from. MON TO SAT: From 3pm to 7.30pm please proceed to the main entrance at 568 Collins Street and dial 6111 and press OK on the intercom. One of our team will 'buzz' you up to Vertigo, our guest lounge on level 61. SUN: Call 1300889930 and select option 5 for assistance with check in.

Early Check In | 12.30pm to 3pm

Priority arrival can be prebooked online for $25, this gets you to the front of the queue and we do our best to have your apartment ready by 12.30pm. For details and to book visit

Late Check In | 8pm to 1am

As self-serve apartments we provide limited after hours support. For guests arriving outside our office hours we are pleased to offer a 'Meet and Greet' service where a host will meet the arriving guest at the entrance of the property, organise check-in and provide assistance. For details and to book visit

Vertigo Lounge

Our new lounge Vertigo is now open 6 days a week from 11am until 7.30pm Monday to Saturday and offers a number of services:

  • Guest check in
  • Luggage storage
  • Change area and shower facilities
  • Free Wi-Fi access

Luggage Storage

Our guest welcome lounge Vertigo is open from 11am until 7.30pm Mon to Sat at AOM Collins Street (not onsite), we are happy to store your luggage during these times. Alternatively, luggage storage is available at major stations including Southern Cross where the Skybus from Melbourne Airport arrives. 

Future Bookings

We have our own booking service, exclusively online, we guarantee our best rates are available through our own service. We would love you to choose this service as it’s a lower cost to us and integrates fully into our systems. Bookings are available online at